Foundations of conflict resolution

Effectively managing conflicts is crucial to maintaining healthy workplace relationships and preventing a toxic culture. This course, led by Hervé Franceschi, delves into the art of conflict resolution, offering strategies to embrace and resolve conflicts. He shares his journey of how he came to understand conflicts and explores using emotions as guides. Participants will learn about dialectics, active listening, and non-violent communication, emphasizing the importance of not avoiding conflicts but seeing them as opportunities for growth. The course encourages an inner journey towards self-awareness and emotional mastery. Participants will be equipped to transform conflicts into constructive forces, strengthen relationships, foster a positive work environment, and promote both personal and collective growth.